Effective Date: 10 August 2025
At Dimena Skincare, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.dimenaskincare.com, or interact with our products and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details (collected during purchases or sign-ups).
- Non-Personal Information: Browser type, device information, IP address, pages visited, and time spent on our site (collected via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Respond to your inquiries and provide customer support
- Send promotional offers, newsletters, and updates (if you’ve opted in)
- Improve our website, products, and services
- Ensure a secure and smooth shopping experience
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your data only with:
- Trusted service providers who help us operate our website, payment processing, and shipping
- Legal authorities if required by law or to protect our rights
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze site performance. You can manage or disable cookies in your browser settings, though some features may not function properly without them.
5. Data Security
We use secure encryption methods and industry-standard safeguards to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us at contact@dimenaskincare.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 contact@dimenaskincare.com